Managed IT Services
Managed IT Services
TeknaByte’s Managed IT services can help eliminate your company’s technology-based headaches.
Do you depend on technology to maximize the efficiency of your business? Has that technology ever let you down? If you are like other businesses, you have your fair share of horror stories. Whether you have tales of downtime brought on by computer or network problems, or simply don’t like how much your organization is paying to keep your IT up and running, TeknaByte is here to produce results. Our flat-rate service plan will deliver your company enterprise-level IT support and solutions that are tailor-made to relieve all of your organization’s technology-induced pain points.
Outsourced IT Helpdesk Services
TeknaByte offers world-class outsourced help desk services to help manage your IT needs. Based in the Midwest, our helpdesk team can be used as another service delivery arm of your already established Internal IT Team. TeknaByte offers 24×7 support and is custom tailored for each customer’s needs.
- Active reporting
- Call metrics
- Guaranteed response times
- 24×7 option for support
- 24×7 monitoring
- Remote project options
TeknaByte continues to provide IBJ Corp with high-quality work along with fast response times. We’ve found the cost of TeknaByte’s consulting to be very competitive with other vendors in the area. They continue to exceed our expectations for knowledge of the latest technologies and delivery in a timely manner. TeknaByte consultants have expertise and insights to help us increase our overall IT effectiveness and keep our customers happy. We’ve used TeknaByte for over 5 years and we’re still benefiting from advice and recommendations they made several years ago. In the end, hiring TeknaByte one of the best business decisions we’ve ever made.
Our service from TeknaByte Consulting has been excellent! They are very responsive, often coming to our “rescue” the same day we call. We have a large office of over 50 agents and they keep us running smoothly. They have helped not only with issues that come up but also with setting up our new office space so that we were up and running with no hassles. We truly appreciate them and their work ethics.
I have worked with TeknaByte for over three years and appreciate both the technical expertise and professionalism. They have done a great job for us here at Asterion.
I have nothing but good things to say about TeknaByte – intelligent, interactive Reps give who us the confidence we need to feel our IT services are in good hands. Competitive pricing, superior customer service…that’s important to me and my organization.
Budget Your IT
Predictable IT budgeting with a flat-rate service plan!
With our highly affordable managed IT services, you will never have to worry about the expense of repairing a network or workstation problem again. TeknaByte provides multiple IT services to help your business increase efficiency and deliver the peace of mind that goes hand-in-hand with optimal uptime. We can help put you in a position where your technology issues won’t stand in the way of your company’s profitability. These services are provided to you on a flat-rate, easy-to-budget plan, based on your needs. This results in value for you. No matter how costly the resolution to a technology-based problem is, you still pay a flat monthly fee. This allows what would normally be a capital expense, to become an affordable operational expense. We eliminate surprise computer repair costs that will invariably result in more attractive numbers on your bottom line.
Reduce Costly Downtime
Ensure your employees can focus on their tasks, and not your IT!
We don’t have to stop what we’re doing to resolve your IT problems. Chances are, we’ve prevented them from happening. Using our Managed IT services allows your employees to work without interruption from technical issues that plague less efficient companies. Our monitoring and maintenance services provide companies with avenues to be more efficient and exceed projections, which often leads to the potential for rapid growth.
We deliver efficiency! Since we catch most problems before they occur with our remote monitoring tool, there is no interruption of service and no downtime. When your software needs updating, it is done outside of regular business hours, ensuring your workstations are ready to go when your staff arrives for work the next day.
We are always there for you!
We all know that catastrophes can happen at any time. What do you do if you’re having a network issue and your administrator called out for the day? It’s going to cost you in downtime! With TeknaByte’s managed IT services and support, we wholeheartedly believe that you will see the value in our services in your operational efficiency. Our services pay for ourselves in uptime. This destruction of downtime will keep your business efficient and productive. Some of our managed services include:
- Remote Monitoring and Maintenance
- Comprehensive IT Support
- Vendor Management
- Security Solutions
- Help Desk with Experienced Technicians
As a TeknaByte partner, you’ll experience efficient and high-quality IT consulting and support.